Privacy Policy
Last Updated: 17th August, 2025
1. Introduction
This Privacy Policy describes how KNB Engineering (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or interact with www.knb-engineering.com (the “Website”). By using our Website, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following types of personal and non-personal information:
2.1 Personal Data:
Name
Email address
Phone number
Billing/shipping address
Payment information (processed only via secure gateways; no card details are stored on our servers)
2.2 Automatically Collected Data:
IP address
Device and browser information
Cookies and usage data (pages visited, time spent, referring URLs, etc.)
2.3 Transaction Information:
Order history
Product inquiries and quotations
3. How We Use Your Information
We use your personal information for purposes including, but not limited to:
Processing orders and providing support for purchases of conveyor spares
Responding to your inquiries or requests
Sending you transaction confirmations, invoices, and important updates regarding your orders
Notifying you about new products, offers, or company updates (you may unsubscribe from marketing emails at any time)
Improving Website performance, security, and user experience through analytics and feedback
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data only with:
Payment processors and logistics partners, strictly for transaction and delivery purposes
Law enforcement or government agencies, if required by applicable law
IT service providers who help us deliver our Website and services, always with appropriate confidentiality agreements
5. Data Protection & Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. These include SSL encryption, password-protected systems, and restricted access controls. However, no online data transmission is ever fully secure.
6. Cookies, Analytics, and Tracking
Our Website uses cookies and analytics tools (such as Google Analytics) to improve functionality and monitor visitor behavior. You may disable cookies in your browser, although some parts of the Website may not function optimally.
7. Your Rights & Choices
You have the right to:
Access the personal information we hold about you
Request correction, updating, or deletion of your information
Withdraw consent for data processing (subject to legal or contractual restrictions)
Object to certain types of data use
To exercise these rights, please contact us at knbengineering@yahoo.com.
8. Retention of Information
We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Links to Other Websites
Our Website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites.
10. Children’s Privacy
Our Website and products are intended for use by adults. We do not knowingly collect personal information from children under 18 years of age.
11. Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, with a revised "Last Updated" date.
12. Contact Us
For questions or concerns regarding this policy or your personal information at the details given in this website